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Privacy Policy

Privacy Policy

This Privacy Policy explains what personal data Quantech collects, why we collect it, how we use it, and how customers can contact us about their data.

Who We Are

Quantech is a UK tech shop based in Taunton, Somerset, offering phones, accessories, repairs, tech support and related services.

Business address:
Quantech, 3 County Walk Shopping Centre, Taunton, Somerset, TA1 3TZ, United Kingdom.

What Data We Collect

We may collect customer information when you place an order, contact us, submit a form, make a repair enquiry or use our website.

1
Contact details Name, email address and phone number.
2
Order and billing details Billing address, order details and payment confirmation.
3
Service and enquiry details Repair enquiry details, warranty information and contact form messages.

Why We Collect It

We collect and use customer data only where it is needed to provide our products, services, support and legal record keeping.

Orders and collection To process orders, arrange collection and provide order updates.
Repairs and support To provide repair services, customer support and warranty claim support.
Safety and legal obligations To prevent fraud and comply with UK legal, accounting and business obligations.

Payments

Payments are processed securely through our payment provider. We do not store full card details on our website.

For payment security, card details are handled by the payment provider and not stored in full by Quantech on this website.

Cookies

We use cookies for website functionality, cart and session management, analytics and security.

Cookies help the website remember cart activity, support checkout functions, improve website performance and protect the site from misuse.

Customer Rights

Customers may request access, correction or deletion of their personal data by contacting us.

To make a privacy request, please contact us using the email address, phone number or contact page listed on this page.

Data Retention

Order and service records may be retained where required for accounting, warranty, legal or customer support purposes.

We only keep personal data for as long as reasonably necessary for business, support, warranty, accounting or legal reasons.

Privacy Policy FAQs

What personal data does Quantech collect?

We may collect name, email, phone number, billing address, order details, payment confirmation, repair enquiry details and contact form messages.

Why does Quantech collect customer data?

We collect data to process orders, provide repair services, arrange collection, provide support, manage warranty claims, prevent fraud and comply with UK legal obligations.

Does Quantech store full card details?

No. Payments are processed securely through our payment provider. We do not store full card details on our website.

Does Quantech use cookies?

Yes. We use cookies for website functionality, cart and session management, analytics and security.

Can I request access, correction or deletion of my data?

Yes. Customers may request access, correction or deletion of their personal data by contacting Quantech.

Who we are:

Quantech , 3 County Walk Shopping Centre, Taunton, Somerset, TA1 3TZ, United Kingdom.

Contact:

Email: quantech.taunton@gmail.com
Phone: 07423 363123

What data we collect:

Name, email, phone number, billing address, order details, payment confirmation, repair enquiry details, and contact form messages.

Why we collect it:

To process orders, provide repair services, arrange collection, provide customer support, manage warranty claims, prevent fraud, and comply with UK legal obligations.

Payments:

Payments are processed securely through our payment provider. We do not store full card details on our website.

Cookies:

We use cookies for website functionality, cart/session management, analytics, and security.

Customer rights:

Customers may request access, correction, or deletion of their personal data by contacting us.

Data retention:

Order and service records may be retained where required for accounting, warranty, legal, or customer support purposes.