1. General

1.1 These Terms govern your use of our website and any products purchased from QuanTech.
1.2 We may update these Terms from time to time. Continued use of our services indicates acceptance of any updated terms.
1.3 Your statutory rights as a consumer under UK law remain unaffected.

 

2. Products & Pricing

2.1 All products are brand new unless clearly stated otherwise.
2.2 Prices may change without notice but will not affect confirmed orders.
2.3 Product images are for illustration; actual appearance may vary slightly.

 

3. Orders & Payment

3.1 An order is confirmed once payment has been successfully processed.
3.2 Orders may be cancelled by us if:
• The item is out of stock
• Incorrect pricing/information is displayed
• Payment or identity checks cannot be completed
3.3 Payment options include card, bank transfer, PayPal, or any method listed at checkout.

 

4. Delivery

4.1 We aim to dispatch orders promptly; delivery times are estimates only.
4.2 Risk passes to you once the product is delivered to your address.
4.3 Incorrect addresses provided by customers may result in delivery delays or failure.

 

5. 14-Day Return Policy

5.1 You may return any unwanted product within 14 days of delivery.
5.2 Items must be:

In original condition

Unused

In all original packaging with accessories
5.3 Return shipping costs are the customer’s responsibility unless the item is faulty.
5.4 Refunds will be issued within 14 days of receiving and inspecting the return.

6. 2-Year Warranty

6.1 All products come with a 2-year warranty from the delivery date.
6.2 Warranty covers manufacturing defects only.
6.3 Warranty does not cover:

Accidental damage (cracks, spills, drops)

Improper use or modifications

Removed or damaged seals

Loss of data
6.4 If a fault occurs, we will repair or replace the product.
6.5 You are responsible for backing up and removing all data before sending devices to us.

7. Faulty Goods

7.1 If an item arrives damaged or faulty, contact us within 48 hours.
7.2 We will arrange repair, replacement, or refund once the fault is confirmed.
7.3 Physical damage caused by the customer is not covered.

 

8. Limitation of Liability

8.1 Our liability for any product shall not exceed the purchase price.
8.2 We are not responsible for:

Data loss:

Consequential or indirect losses

Damage caused by misuse or unauthorised repairs
8.3 Nothing excludes liability for fraud or personal injury caused by our negligence.

9. Intellectual Property

All text, images, branding, and content on the QuanTech website are protected and may not be copied or reused without permission.

10. Privacy

We process personal data in accordance with our Privacy Policy. By using our website, you consent to this processing.

11. Governing Law

These Terms are governed by the laws of England & Wales.
If any issue or dispute arises, both parties will try to resolve the matter informally and directly with QuanTech, through communication and mutual understanding.

2. Contact Information

QuanTech
📞 +44 7423 363123
📍 County Walk Shopping Centre, Taunton