Shipping Policy
1. Overview
At Quantech, we’re committed to getting your order to you quickly and safely. We offer reliable delivery across the UK and selected international destinations.
2. Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays).
You’ll receive a confirmation email once your order has been shipped, including a tracking number where applicable.
3. Shipping Options & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Delivery (UK Mainland) | 3–5 business days | £3.99 or Free for orders over £50 |
| Express Delivery (UK Mainland) | 1–2 business days | £6.99 |
| International Shipping | 5–10 business days | Calculated at checkout |
Delivery times are estimates and may vary depending on courier delays or high-demand periods.
4. Order Tracking
Once your order is dispatched, you’ll receive a tracking link by email or SMS so you can monitor your delivery status.
5. Delays or Missing Parcels
If your order hasn’t arrived within the expected timeframe, please contact our support team at quantech.taunton@gmail.com with your order number. We’ll investigate promptly and assist you with a resolution.
6. Address Accuracy
Please double-check your shipping details before placing your order. Quantech is not responsible for delays or losses caused by incorrect addresses.
7. Damaged or Lost Orders
If your package arrives damaged or goes missing during transit, contact us immediately. We’ll work with the courier to resolve the issue or send a replacement where applicable.